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So, just after Christmas, I decided to cheer myself up (in the face of my impending - and as it turned out brief - unemployment) by buying the From Eroica With Love manga from CMX I didn't already have, and went searching through marketplace sellers at four different Amazons to find them as cheaply as possible.
One order was placed with an American seller through Amazon.co.uk. Order confirmed, got mail about it being shipped, yay, right? Except the estimated delivery dates came and went and after two weeks I decided I had waited long enough (I mean, sometimes stuff is late, especially from the US - another package from another seller was due at the same time and only got here a week ago).
So I message the seller and they tell me it was sent, yaddayadda, to address 'name, Døgnposten, etc.' I asked: "why send to 'name, Døgnposten, etc.', when the delivery address is 'name / ID, Døgnposten, etc.'* They say "ID was not included in your address, go edit your address and order again", I say "It bloody well was in the address**, have screen dump of order summary to prove it", they say "sorry, we didn't get that, have screen dump of address as received from Amazon and refund."
I just sent a mail to Amazon's customer service, asking why the hell they've apparently arbitrarily sliced off part of the delivery address, rendering it useless - not that I expect that to gain me anything. And now I am left to worry about the two orders that have yet to arrive (though statistically, they should be alright, and the one doesn't have a delivery date until february and the other hasn't even shipped yet anyway...)***
*For the non-Danes among us, Døgnposten is the Danish postal service's self-service package pick-up machines. To get packages sent to them, you register with an ID, which must be included right after your name in the address in order for the Postal service to know who needs to be told they've got a package waiting for them.
**Not the actual messages, of course
***And now I wonder, if - contrary to expectation - Postdanmark manages to identify me as the recipient for this package, how to refuse it, when I am expecting two other packages, and won't know which is which before I get down to Døgnposten and open it (Døgnposten, not the package). Bring a post-it and write "refusing to receive", stick it to the package and shut the door? Actually, that might work. Hmmm
One order was placed with an American seller through Amazon.co.uk. Order confirmed, got mail about it being shipped, yay, right? Except the estimated delivery dates came and went and after two weeks I decided I had waited long enough (I mean, sometimes stuff is late, especially from the US - another package from another seller was due at the same time and only got here a week ago).
So I message the seller and they tell me it was sent, yaddayadda, to address 'name, Døgnposten, etc.' I asked: "why send to 'name, Døgnposten, etc.', when the delivery address is 'name / ID, Døgnposten, etc.'* They say "ID was not included in your address, go edit your address and order again", I say "It bloody well was in the address**, have screen dump of order summary to prove it", they say "sorry, we didn't get that, have screen dump of address as received from Amazon and refund."
I just sent a mail to Amazon's customer service, asking why the hell they've apparently arbitrarily sliced off part of the delivery address, rendering it useless - not that I expect that to gain me anything. And now I am left to worry about the two orders that have yet to arrive (though statistically, they should be alright, and the one doesn't have a delivery date until february and the other hasn't even shipped yet anyway...)***
*For the non-Danes among us, Døgnposten is the Danish postal service's self-service package pick-up machines. To get packages sent to them, you register with an ID, which must be included right after your name in the address in order for the Postal service to know who needs to be told they've got a package waiting for them.
**Not the actual messages, of course
***And now I wonder, if - contrary to expectation - Postdanmark manages to identify me as the recipient for this package, how to refuse it, when I am expecting two other packages, and won't know which is which before I get down to Døgnposten and open it (Døgnposten, not the package). Bring a post-it and write "refusing to receive", stick it to the package and shut the door? Actually, that might work. Hmmm